Contact us

Short Term Medical

Claims and Benefit Inquiries

1-866-596-5817

Pre-Authorizations

1-800-542-6355

Locate a Provider

1-866-596-5817

Submit Mail Claims

Meritain Health |P.O Box 853921 Richardson, Texas 75085-3921

Accident Medical Expense Policies:

Claims and benefit inquiries

1-888-781-0585

Submit Mail Claims

National General Accident and Health
P.O Box 24279 Winston-Salem, NC 27114

Critical Illness Policies:

Insurance and claims inquiries

1-888-781-0585

Mail correspondence to:

National General Accident and Health
P.O Box 17031 Winston-Salem, NC 27116

Policies issued prior to 2010:

Insurance and claims inquiries

1-800-237-1900

Mail correspondence to:

National Health Insurance Company
P.O Box 17031 Winston-Salem, NC 27116

All other inquiries:

Member Services

For National Health Insurance Company and Time Insurance Company policies sold October 1, 2016 and later please call: 888-781-0585 For Time Insurance Company policies sold before October 1, 2016 please call: 866-387-0484